Privacy Policy
Your privacy matters deeply to us. This policy explains how pelaviontre collects, uses, and protects your personal information when you engage with our financial statement analysis education services.
Effective Date: January 15, 2025 | Last Updated: March 8, 2025
1 Information We Collect
When you interact with our financial education platform, we collect various types of information to provide you with personalised learning experiences and maintain our service quality.
Personal Identifiers
Full name, email address, phone number, postal address, and professional qualifications when you register for our programs.
Educational Data
Learning progress, assessment results, course completion status, and feedback on our financial analysis modules.
Technical Information
IP addresses, browser type, device information, and usage patterns to improve our platform functionality.
Communication Records
Emails, support tickets, and feedback you provide when communicating with our education team.
We never collect sensitive financial data such as bank account details, credit card numbers, or investment portfolio information through our educational platform.
2 How We Use Your Information
Your personal information helps us deliver quality financial education services tailored to your learning needs. Here's specifically how we use different types of data:
Educational Service Delivery
- Customising course content based on your current knowledge level and professional background
- Tracking your progress through financial statement analysis modules and providing personalised recommendations
- Issuing certificates and maintaining records of your educational achievements
- Connecting you with appropriate mentors or study groups within our learning community
Platform Improvement
We analyse usage patterns and feedback to enhance our course materials, update our financial case studies, and improve the overall learning experience. This includes identifying which topics students find most challenging and adjusting our teaching approaches accordingly.
Communication and Support
We use your contact information to send course updates, answer your questions about financial analysis concepts, and provide technical support when you experience difficulties with our platform.
3 Information Sharing and Disclosure
pelaviontre operates on principles of minimal data sharing. We only share your personal information in specific, limited circumstances that directly support your educational experience.
| Recipient Type | Information Shared | Purpose |
|---|---|---|
| Educational Partners | Name, course enrollment | Guest lectures, industry workshops |
| Technology Providers | Usage data (anonymised) | Platform maintenance, security |
| Certification Bodies | Assessment results, completion records | Professional qualification verification |
| Legal Authorities | As required by law | Compliance with legal obligations |
We never sell your personal information to marketing companies or third-party advertisers. When we work with educational partners for guest lectures or specialised workshops, we obtain your explicit consent before sharing any identifying information.
4 Your Privacy Rights Under Australian Law
Under the Australian Privacy Principles (APPs) within the Privacy Act 1988, you have specific rights regarding your personal information. We're committed to making these rights accessible and easy to exercise.
Access and Correction Rights
- Request access to all personal information we hold about you, including learning records and assessment data
- Correct inaccurate or outdated information in your student profile
- Update your contact preferences and communication settings at any time
Data Portability and Deletion
You can request a copy of your educational records in a commonly used electronic format if you wish to transfer to another institution. You may also request deletion of your personal information, though we may need to retain certain records for legal compliance or legitimate educational purposes.
Complaint Process
If you believe we've mishandled your personal information, please contact our Privacy Officer first. We're committed to resolving privacy concerns quickly and fairly. If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
5 Data Security and Protection Measures
Protecting your personal information is fundamental to everything we do. Our security measures reflect the sensitivity of educational data and the trust you place in us.
Technical Safeguards
We use industry-standard encryption for all data transmission and storage. Our servers are located in secure Australian data centres with 24/7 monitoring, regular security audits, and strict access controls. All staff members with access to personal information undergo background checks and regular privacy training.
Access Controls
Personal information is accessed only by authorised personnel who need it for specific educational purposes. We maintain detailed logs of who accesses what information and when, ensuring accountability and enabling rapid response to any security concerns.
In the event of a data breach that may cause serious harm, we will notify affected individuals and the OAIC within 72 hours, as required by Australian privacy law.
6 Data Retention and Deletion
We retain your personal information only as long as necessary to provide educational services and meet our legal obligations under Australian law.
Educational Records Retention
Course completion records, certificates, and assessment results are maintained for seven years after program completion to support ongoing professional development and verification needs. This aligns with standard educational record-keeping practices and Australian regulatory requirements.
Marketing and Communication Data
If you've opted into our educational updates and newsletters, we retain your contact preferences until you unsubscribe or request deletion. You can update these preferences at any time through your student portal or by contacting us directly.
Automated Deletion Processes
We've implemented automated systems to delete personal information that's no longer required. Technical logs and anonymised usage data are automatically purged after 24 months, while inactive student accounts are archived after three years of non-engagement.
7 International Data Transfers
While our primary data processing occurs within Australia, some educational technology providers we work with may process data internationally. When this occurs, we ensure appropriate safeguards are in place.
Any international transfers comply with Australian Privacy Principles, including ensuring recipient countries have adequate privacy protections or that we've implemented additional contractual safeguards. We currently work with educational technology providers in New Zealand and Canada, both recognised as having substantially similar privacy protections to Australia.
You'll be informed if we begin working with providers in other jurisdictions, and we'll always prioritise keeping your data within Australia when practical alternatives exist.
8 Cookies and Online Tracking
Our educational platform uses cookies and similar technologies to enhance your learning experience and maintain platform functionality.
Essential Cookies
These are required for basic platform operation, including maintaining your login session, saving your progress through courses, and ensuring security features function properly. You cannot opt out of essential cookies while using our platform.
Analytics and Performance Cookies
We use analytics cookies to understand how students interact with our content, which helps us improve course materials and identify technical issues. This data is anonymised and used solely for educational platform improvement.
You can control non-essential cookies through your browser settings or our cookie preference centre available in your student dashboard.
9 Updates to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our educational services, technology, and legal requirements. Significant changes will be communicated to active students via email and prominently displayed on our platform.
Minor updates, such as clarifications or contact information changes, are posted directly to this page with updated effective dates. We encourage you to review this policy periodically, especially before enrolling in new courses or programs.
Previous versions of our privacy policy are available upon request for your reference and transparency.
Contact Our Privacy Team
Questions about this privacy policy or how we handle your personal information? We're here to help and committed to addressing your concerns promptly.
pelaviontre Financial Education
44 Richmond Ave
Canberra ACT 2609
Australia
Our Privacy Officer typically responds to privacy-related inquiries within two business days. For urgent privacy concerns, please call during business hours (9 AM - 5 PM AEST, Monday through Friday).